How many potential clients hang up without ever booking a visit?

Every phone call is an opportunity to welcome a new massage therapy client.

A friendly, organized approach can help turn more inquiries into scheduled appointments.

Here are 6 simple ways to improve phone conversions:

1. Answer the phone as quickly as possible.
2. Greet callers warmly and introduce your massage therapy practice.
3. Minimize hold times whenever you can.
4. Ask for the caller’s name, phone number, and how they found your practice.
5. Listen to their concerns and explain how massage therapy may help.
6. End the call by inviting them to schedule their first appointment.

And, as a massage therapist, you must protect yourself; only the best massage therapist insurance coverage will do!

The American Massage Council offers the most affordable and reliable professional liability insurance for massage therapy coverage and more.