Enhance Your Massage Client Phone Communication
How can simple actions make a big difference in your massage client phone interactions? The very first “hello” sets the tone for the entire client relationship. A skilled receptionist recognizes the unique needs of massage clients. Here’s how to improve your phone communication: Answer the phone within three rings, offering a warm, welcoming tone right […]
What You Need to Know About Massage Therapist Liability Insurance
Do you know what would happen to your massage practice if a client claimed you injured them, or even just thought you did? Massage therapist liability insurance is a specialized policy that protects you from claims tied to injuries, accidents, or professional mistakes. Even if the complaint is not true, the cost to defend yourself […]
What to Look for in Massage Therapist Liability Insurance
What should you look for when choosing your massage therapist liability insurance? When selecting liability insurance, start with coverage limits to ensure the policy provides strong protection for both per-incident and annual aggregates. This helps prevent unexpected costs from multiple claims. Next, find affordable premiums. Also, check the reputation and reviews. Finally, consider added benefits. […]
Train Your Staff to Help Build a Financially Successful Massage Business
Can your staff help you build a financially successful massage practice? It is important to educate your staff about your financial goals, and let them know how they can help you achieve them. 2 ways to get your staff involved in achieving your massage practice goals include: 1. Make sure your staff understands your marketing […]
Are Your Massage Clients’ Calls Getting Answered?
Are your massage clients’ calls not getting answered? Small healthcare practices miss up to 30% of incoming calls during office hours. For massage therapists, each unanswered call is more than a missed call! It could be a massage client, a wasted marketing dollar, and a disruption to your massage clients journey. It does not have […]
Creating A Successful Massage Therapy Website
Why should a great website be a priority for marketing your massage therapy business? A successful massage therapy website is a reflection of you and your professionalism! Your call to action or ‘Schedule Now’ must be completely obvious to new massage therapy clients. Your website navigation or ‘menu’ should be simple and well organized. Web […]
Massage Therapy’s Impact on the The Nervous System
How does massage therapy affect the nervous system? Research shows massage therapy impacts the nervous system by activating the parasympathetic “rest and digest” response and calming the sympathetic “fight or flight” response, leading to a significant decreases in stress hormones and increases in relaxation. Through pressure receptors in the skin and muscles, signals are sent […]
Massage Therapy for Breast Cancer Patients
Women with breast cancer are at risk for elevated depression, anxiety, and decreased natural killer cell number. Stress has been linked to increased tumor development by decreasing natural killer cell activity. A study included 34 women diagnosed with Stage 1 or 2 breast cancer and examined massage therapy for improving mood and biological measures associated […]
Staff Training Linked to a Financially Successful Massage Business
Can your staff help you build a financially successful massage therapy business? The first step is to educate your staff about your financial goals. The second step is to let your staff know how they can help you achieve your goals. Here are 2 ways to get your staff involved in achieving your massage therapy […]
Massage Therapists Need Massage Liability Insurance
Why is professional liability insurance a necessity for massage therapists? Massage clients can injure themselves in a number of ways, with some of these injuries occurring in your place of business. Potential Injuries can occur, or be exacerbated, as a result of services, even with the most professionalism and care on your part. Liability insurance […]